PRIVACY POLICY

At SIMPLVIBEMART, your personal data is held with care — not collected by default, not shared without purpose, and never retained beyond necessity.

How We Hold Your Data

We collect only what is needed to support your interactions with us: information you provide when placing orders, creating accounts, or contacting support — such as billing and shipping details, contact information, and payment-related data. Technical information like IP address, browser type, device identifiers, and usage patterns may also be gathered automatically to maintain service integrity and security. None of this data is collected from children under the age of 16 — or the equivalent minimum age established by applicable law in the relevant jurisdiction — and if we become aware that such information has been collected, we promptly delete it.

Why We Process It

We process personal information to fulfill orders, manage accounts, prevent fraud, secure our platform, respond to support requests, and improve how our services work. When you interact with simplvibemart.com, we use your data to deliver what you’ve requested, keep your account safe, troubleshoot issues, and refine our offerings — always aligned with legitimate operational needs. Where consent is required under applicable law, including for certain communications or personalized content, we obtain it before processing begins.

Who Sees It — And Why

Your personal information may be shared with service providers, business partners, and affiliated entities solely to help us operate, fulfill orders, process payments, support marketing activities, or enhance customer experience. These recipients act on our behalf and are contractually bound to protect your data. We do not sell your information or share it for third-party marketing without your explicit consent where required by law. Disclosure may also occur when necessary to comply with legal obligations, respond to lawful requests, protect our rights or safety, or facilitate business transfers such as mergers or asset sales.

How Long We Keep It

We hold your personal information only as long as necessary to fulfill the purposes described in this Privacy Statement — for example, to complete transactions, resolve disputes, or meet regulatory recordkeeping requirements. If a longer retention period is required or permitted by applicable law, we retain data only for that duration. No data is kept indefinitely or beyond what is justified by function or legal mandate.

How We Protect It

We maintain reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or misuse. These include measures designed to uphold confidentiality, integrity, and availability — consistently applied across systems and processes handling your data.

What You Can Do

If you reside within the European Economic Area (EEA), your personal information is processed in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. You may request access to, correction of, deletion of, or restriction on processing your data — and, where applicable, object to its use or receive a portable copy. To act on your privacy rights, email cs@simplvibemart.com. We’ll ask for reasonable verification before fulfilling your request — because protecting your data means protecting your identity.

When Things Change

This Privacy Statement may be updated to reflect changes in our operations, legal responsibilities, or industry standards. Any revision becomes effective upon publication at https://www.simplvibemart.com/. Continued use of our services after an update indicates acceptance of the revised terms.